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Terms and Conditions for Smoking Oak Catering Services

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Last Updated: 16th October, 2023

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1. Introduction

These Terms and Conditions ("Terms") govern the provision of catering services by Smoking Oak, a bespoke catering company located in Hampshire, England. By engaging our services, you agree to abide by these terms in full.

 

2. Services Provided

Smoking Oak offers bespoke catering services tailored to individual event requirements, including but not limited to private parties, corporate events, weddings, and other special occasions.

 

3. Booking and Confirmation

  • All catering service bookings must be confirmed in writing, either through email or other written communication.

  • A deposit may be required upon booking. The specific amount and terms will be provided at the time of quotation or as stipulated in the contract.

 

4. Pricing and Payment

  • All prices are quoted in GBP unless otherwise stated.

  • Final payment for services is due as specified in the contract or no later than 14 days before the event.

  • Late payments may be subject to additional charges.

 

5. Cancellation by Client

  • Cancellations made more than 30 days before the event date will result in a full refund of the deposit.

  • Cancellations made between 15 to 30 days before the event will result in a 50% refund of the deposit.

  • Cancellations made 14 days or less before the event will result in forfeiture of the deposit.

 

6. Cancellation by Smoking Oak

In the unlikely event that Smoking Oak needs to cancel a booking, we will notify the client at the earliest opportunity and offer a full refund of any deposits or fees already paid.

 

7. Dietary Requirements and Allergies

  • Clients are responsible for informing Smoking Oak of any dietary requirements or allergies at the time of booking.

  • While every effort is made to cater to specific dietary requirements, we cannot guarantee that our dishes are free from allergen traces.

 

8. Liability

  • Smoking Oak shall not be liable for any indirect or consequential losses, damages, or expenses incurred by the client.

  • Our total liability for any claim shall not exceed the fee paid for our services.

 

9. Changes to Menu or Service

  • Any changes to the agreed-upon menu or service must be communicated in writing and may be subject to additional charges.

  • Last-minute changes (made less than 72 hours before the event) may not always be accommodated.

 

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of England. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England.

 

11. Changes to These Terms

Smoking Oak reserves the right to update or modify these Terms and Conditions at any time without prior notice. Clients are encouraged to review these Terms periodically.

 

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact Smoking Oak through the contact details provided on our website. Contact Us

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